Privacy Policy

1. Overview & Scope

Honey Bear Tree Service (“we,” “us,” or “our”) operates the website honeybeartrees.info. This Privacy Policy discloses our information gathering, usage, and safeguarding practices when you visit our website, call our dispatch telephone numbers, or request tree care service estimates in Coweta, Fayette, and Carroll counties, Georgia.

2. Information We Collect

Because our website is designed to facilitate direct telephone communication for tree removals, tree trimming, emergency storm damage cleanup, and stump grinding, the information we collect is strictly related to providing on-site services:

• Caller Data: When you call our office at (321) 677-9055, your caller ID information (such as your phone number and caller name) is collected by our telephone routing system to enable follow-up communications.
• Property & Service Details: When you speak with our dispatch team, we collect your service address, street directions, tree descriptions, photos sent via text message, and appointment preferences.
• Usage Analytics: We collect non-personally identifiable technical details such as your browser type, device type, referring URL, and pages visited to optimize website navigation speed and performance.

3. Call Recording & Telephone Tracking Disclosure

To ensure outstanding service quality, accurate job scoping, and team training, telephone calls placed to our published phone numbers may be monitored or recorded. By calling (321) 677-9055, you consent to call monitoring and recording for these operational and customer service purposes.

4. How We Use Collected Information

Collected information is utilized strictly to:

• Schedule and perform on-site tree evaluations and provide itemized written quotes.
• Dispatch equipment, aerial lift trucks, chippers, and crew members to your property.
• Coordinate 24/7 emergency response during severe storm and tree hazard events.
• Communicate arrival windows, job completion confirmations, and billing receipts.
• Comply with municipal regulations, tree removal permits, and safety codes in Newnan, Peachtree City, and surrounding jurisdictions.

5. Information Sharing & Third Parties

We do not sell, rent, trade, or monetize your personal information to third-party marketing lists under any circumstances. We may disclose necessary information only to:

• Subcontracted specialized operators (e.g., licensed commercial crane providers or traffic control flaggers when required for complex tree extractions).
• Local emergency services or electrical utility providers (Georgia Power, Coweta-Fayette EMC) in life-safety emergency situations involving downed energized wires.
• Law enforcement or regulatory agencies when required by applicable Georgia state law.

6. Data Security Practices

We apply industry-standard administrative, physical, and digital safeguards to protect customer service orders, phone numbers, and property records against unauthorized access, alteration, or disclosure.

7. Contact Us Regarding Your Privacy

If you have any questions or requests regarding our Privacy Policy or your personal information, please contact us directly: